Return & Exchange

If your purchase doesn’t meet your expectations or you received a duplicate item, you may return it within 60 days of receipt. Items must be in their original condition with packaging. Refunds will be issued to the original form of payment, or a merchandise credit will be applied to your Breakell website account minus shipping and handling.

Exclusions

Personalized or engraved items, special or custom orders, and altered or modified pieces are not eligible for return or exchange.

See the link below for Return and Exchange Instructions.

Click here for: Return & Exchange Instructions

2-Year Limited Warranty on Workmanship

Our JH Breakell & Co. designs are thoughtfully handcrafted to uphold the standards of fine American silversmithing. This warranty covers defects in materials or craftsmanship. If a concern arises, we will carefully evaluate the item to repair or replace wherever possible.

Warranty Conditions:

Timeframe

Warranty claims must be submitted within 2 years of the original purchase date.

Limitations

This assurance applies solely to manufacturing defects and does not extend to lost items, normal wear and tear (including scratches, tarnishing, or the natural patina of sterling silver), fading of metals or gemstones, damage caused by improper care or exposure, accidents, excessive force, or alterations and repairs performed outside of our workshop.

Maintenance:

Our jewelry is meant to be worn and enjoyed, and with proper care, it will provide years of beauty. We strongly recommend removing jewelry before swimming, bathing, exercising, or using household chemicals, and storing pieces individually to help preserve their finish.

To initiate a claim, please provide proof of purchase and contact our team for assistance.

This warranty is non-transferable and applies only to the original purchaser.
In some cases a repair or replacement may not be possible and we reserve the right to issue a pro-rated credit.

Trusted by our Customers

A real work of art
Sterling Silver Perfect Wave Pendant

Another absolutely beautiful piece of jewelry from JH Breakell. They are my favorite jewelers for several reasons: they use only the highest quality materials, they are beautifully crafted, and my girlfriend loves their work

Scott

Great Necklace
14k Gold, 1.5mm, Bead Chain

Great quality, fast shipping. I've ordered many things over the years but this was my first gold purchase. I was not disappointed!

Janell Dixon

A real work of art
Sterling Silver Perfect Wave Pendant

I've been searching for the right wave pendant as an expression of the love I feel for my ocean home. This one has such a beautiful style and craftsmanship; a real work of art. Tasteful, not overdone, nor too plain. It looks far better than any I've seen, even those for many, many, times the price.

Tiare

A nice twist on the bangle bracelet
14k Crew Knot Cuff Bracelet

This is one of many pieces of jewelry from JH Breakell that I have purchased over the years. It is a great design, crafted extremely well, and looks and feel great on.

Jacki Mayall

Simply Sublime
Sterling Silver Sonora Turquoise Earrings

Another absolutely beautiful piece of jewelry from Breakell. They are my favorite jewelers for several reasons: they use only the highest quality materials, they are beautifully crafted, and my girlfriend loves their work.

Scott

Exceeded Expectations!
Sterling & 14k Newport Bracelet

Beautiful bracelet! Purchased for my Mother's birthday and she was thrilled with the bracelet. Quality is top notch. Sizing is accurate and small size was ordered, which was perfect. A delightful piece!

Margaret

Paw print cuff
Sterling Silver Paw Print Cuff Bracelet

As with all BREAKEll jewelry, great design and excellent quality. Long time customer who has never been disappointed.

Bruce